Thank you for your interest in our website. The protection of your privacy is very important to us. It is therefore of course a matter for us to comply with the statutory provisions on data protection. Below we inform you in detail about the handling of your data.
WEICH Textil GmbH
Große Bockenheimer Straße 6
60313 Frankfurt am Main
Our data protection officer can be reached at: firstname.lastname@example.org
DATA COLLECTION AND STORAGE
You can visit our websites without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the request, the amount of data transferred and the requesting provider. These data are evaluated exclusively to ensure trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about your person.
WE COLLECT AND PROCESS THE FOLLOWING PERSONAL DATA ABOUT YOU:
· Contact information including your e-mail address
· Online identifiers
What are online identifiers? When a website is visited, the browser generally sends information about, among other things, the browser type and version, the operating system used, the referrer URL, the IP address, the file name, the access status, the amount of data transferred, the date and time of the server request (so-called online identifiers).
PURPOSE OF DATA COLLECTION
We collect, store and process personal data if you voluntarily provide it to us as part of your order or when contacting us. This applies to
· the entire processing of your purchase, including any subsequent warranties,
· for our services,
· the technical administration,
· as well as for our own marketing purposes, for our internal statistics analysis, and for the execution of the newsletter dispatch.
The processing of your data is based on the following legal basis:
· Your consent (Art. 6 para. 1 lit. a) DSGVO).
· for the execution of a contract with you (Art. 6 para. 1 lit. b) DSGVO)
· legitimate interests (Art. 6 para. 1 lit. f) DSGVO), namely, to improve our offer, to protect against abuse, for our statistics.
DATA RECIPIENTS & DATA TRANSFER TO THIRD COUNTRIES
In order to fulfill the contract, we pass on your data to service providers we use, insofar as this is necessary for order processing and delivery of your goods. Your personal data will only be passed on or otherwise transferred to third parties, which may also be located outside the EU, if this is necessary for the purpose of contract processing or billing. There is a data transfer to third countries outside the European Union. The transfer to third countries outside the European Union takes place on the basis of contractual regulations provided for by law, which are intended to ensure adequate protection of your data and which you can view on request. The data thus transferred may only be used by our service providers to fulfill their task. No other use of the information is permitted, nor will it be used by any of the service providers entrusted by us.
SOURCES OF DATA
We obtain the data from you (including through the devices you use).
After complete processing of the contract, your data will be deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below. If we use the data on the basis of a legitimate interest, at most for as long as your interest in deletion or anonymization does not prevail.
When processing your data, we pursue the following legitimate interests:
· Purchase contract processing, including fulfillment of contractual warranty claims.
· Improvement of our offer
· Protection against misuse
RECIPIENTS OR CATEGORIES OF RECIPIENTS OF PERSONAL DATA
In processing your data, we cooperate with the following service providers who have access to your data:
· Shipping service providers
· Web hosting providers
· Social media platform providers
· Advertising networks (for advertising)
· Providers of web analysis tools
RIGHT TO INFORMATION AND CONTACT OPTIONS
You have a right to free information about the data we have stored about you and, if applicable, a right to correct, block or delete this data. If you have any questions about the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data, or revoke consent given or object to the use of your data in any way, please contact us via email@example.com.
REQUIREMENT OR OBLIGATION TO PROVIDE DATA.
Unless specifically stated at the time of collection, the provision of data is not required or obligatory.
FURTHER INFORMATION ON DATA PROTECTION
If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or by using the unsubscribe link provided for this purpose in the newsletter.
In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser the next time you visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited. We use the following cookies:
Session cookies (also called session cookies) are deleted after you close your browser.
USE OF THIRD-PARTY COOKIES
We work together with some advertising partners who help to make the internet offer as well as the WEICH website more interesting for you. Therefore, when you visit www.weich-alpaca.com, cookies from partner companies are also stored on your hard drive. These are temporary cookies that are automatically deleted after a specified time. Cookies from partner companies are mostly deleted again after a few days or up to 24 months, in individual cases also after several years. The cookies of our partner companies do not contain any personal data. Data is only collected under a user ID, which is at no time merged with your personal data. You can object to the collection and storage of data for the purpose of web analysis at any time with effect for the future by informing us of this by email to firstname.lastname@example.org.
USE OF HOTJAR
We use Hotjar, which is essentially a tracking code based web analytics tool provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta. Using Hotjar, interactions of randomly selected, individual visitors to our website offer are recorded anonymously. This creates a log of, for example, mouse movements and clicks with the aim of identifying potential improvements to our offering. In addition, Hotjar is used to evaluate information on the operating system, browser, incoming and outgoing links, geographical origin, and resolution and type of the end device accessing our website for statistical purposes. In addition, we offer the possibility of anonymous user feedback via Hotjar by means of so-called "feedback pools". The information collected is not personal, is stored by Hotjar Ltd. and is not passed on to other third parties. Additional information on functions and data use by Hotjar can be found at: https://www.hotjar.com/privacy (cf. there in particular the category "Passive Collection"). If you do not want website analysis using Hotjar, you can deactivate it on all websites that use Hotjar by setting a DoNotTrack header in your browser (opt-out). Information on how to do this can be found on the following page: https://www.hotjar.com/opt-out.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (www.google.de). Google Analytics uses "cookies", which are text files placed on your computer, to
USE OF SOCIAL PLUGINS FROM FACEBOOK USING THE "2-CLICK SOLUTION".
So-called social plugins ("plugins") of the social network Facebook are used on our website. This service is offered by the companies Facebook Inc ("Provider"). Facebook is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins/ To increase the protection of your data when visiting our website, the plugins are integrated into the page by means of a so-called "2-click solution". This integration ensures that when you call up a page of our website that contains such plugins, no connection is yet established with Facebook's servers. Only when you activate the plugins and thus give your consent to the data transfer, your browser establishes a direct connection to the Facebook servers. The content of